Garays Decorative Concrete - Garay's Decorative Concrete Does Poor Quality Work

Indianapolis, Indiana 0 comments
Not resolved

Rigo Garay acknowledges poor workmanship, but does not return to make things right! We hired him to resurface our front and back porches. Not only did he damage property as he is completing the job, (discoloring house brick and pouring concrete sludge into landscaping to dispose of it), but the surface of the back porch is chipping off after just a couple months.

He acknowledged the issues and promised to return this spring, but insisted on full payment (which we provided in good faith). *** right? Earlier in April we were in contact and he gave us a couple dates he'd return, but never showed up - didn't even call. Now he is not returning calls (and I can't leave more messages because his vmail is full) and has given us no indication he intends to return.

After researching him with the BBB, Attorney General's Office and online - I don't think he's even licensed.

He works as a restaurant manager in Indianapolis and does the decorative concrete work on the side. We worked around his schedule - he came evenings and weekends to do the job and we were ok with that. We support small business and independent contractors - more and more prevalent in this economy.

BUT, we are very disappointed by his unprofessional and suspect behavior and would not recommend him to anyone because obviously he does not stand behind his work.

Review about: Textured Concrete Overlay.

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